Confidentiality | Pum Pop Studio

Confidentiality

Collection of Personal Information

We collect the following information:

  • Last name
  • First name
  • Mailing address
  • Postal code
  • Email address
  • Telephone number

We collect personal information through forms as well as through the interaction between you and our web site. Also, as mentioned in the next section, we gather personal information by using cookies and log files.


Forms and Interactivity

We collect personal information through various forms, such as:

  • The registration form to log on to our web site
  • The order form
  • Opinion surveys
  • Contests

We use those personal information for:

  • Order tracking
  • Providing of relevant information and/or promotional offers
  • Collection of statistical data
  • Collection of contact information
  • Website management (display, structure)

We also collect your personal information through your interaction with our web site:

  • Statistics
  • Contact information
  • Website management (display, structure)

Personal information collected through your interaction with our website allow us to:

  • Correspondance

Provide information or promotional offers


Log files and Cookies

We collect some information through log files and cookies. Most of those information are:

  • IP address
  • Operating system
  • Pages visited and requests
  • Connection times

 

Those information allow us to:

  • Improve and customize our services and greetings
  • Customize the user’s consumption profile
  • Improve order tracking

Collect statistics


Sharing of Personal Information

We undertake not to sell, rent or market the personal information collected. However, we could share those information with third parties, for the following purposes:

  • Consumption profile
  • Processing of the online order
  • Partnership
  • Advertisement

If you do not wish that your personal information are shared with third parties, as mentioned in the next section, you can oppose that use during the collection process or at any time following the actual collection of your personal information.


Withdrawal and Opposition Right

We are committed to recognizing your withdrawal and opposition right regarding your personal data. The opposition right allows web users to refuse the use of their personal data for purposes mentioned during the collection process.

The withdrawal right allows web users to request, for instance, the withdrawal of their personal from a mailing list.

You may exercise this right by:
Mailing address: 7818, av. de Chateaubriand, Montréal (QC), H2R 2M3
Email: [email protected]
Phone: 514-759-8366
Website page: https://pumpop.ca/contact/


Right of Access and Rectification

We are committed to recognizing the right to access and rectification to any data subject person involved who wishes to consult, change or delete personal data.

You may exercise this right by:
Mailing address: 7818, av. de Chateaubriand, Montréal (QC), H2R 2M3
Email: [email protected]
Phone: 514-759-8366
Section du site web : https://pumpop.ca/contact/  or  https://pumpop.ca/my-account/


Security

The personal information that we collect are stored and maintained in a secured environment. Every person working for Pum Pop Studio is required to respect the confidentiality of all personal information. We use the most effective measures to ensure information security. Among them we can mention:

  • Protocol SSL (Secure Sockets Layer)
  • Access management – authorized person
  • Access management – data subject
  • Network monitoring software
  • Computer backup system
  • User name / password
  • Firewalls

We are committed to sustaining a high level of confidentiality by integrating the most recent technological innovations that allow us to ensure an optimal confidentiality for your transactions. However, a system that guarantees total security is yet to be created, therefore elements of risk remain when we provide personal information using Internet.


Legislation

We agree to abide by the legislative provisions as specified in : Quebec, Canada